The amount of compensation depends on where you are going.<\/p>\n
If your trip from Denmark is to, for example, Crete, Mallorca or Malaga (or the opposite direction), you are entitled to
\napproximately DKK 2,985 (equivalent to \u20ac400). If you’re traveling further afield – e.g. to Thailand, Dubai or New York
\n– you are entitled to approximately DKK 4,500 (equivalent to 600 Euro).<\/p>\n
For shorter distances within the EU – e.g. to Nice or London – the compensation claim is approximately 1,865 kr.
\n(equivalent to 250 Euro).<\/p>\n
The amounts are per person, so if, for example, four of you are traveling to Mallorca together, your combined claim is
\nalmost 12,000 kr.<\/p>\n
Only if the airline can prove that there are “extraordinary circumstances” that could not have been
\navoided that you are not entitled to flight compensation.<\/p>\n
For example, it is an “extraordinary circumstance” if the plane is hit by birds in the air (what is known in aviation as a birdstrike),
\ncalled a “birdstrike”). A technical fault on the airplane, on the other hand, is not – as a rule – an “extraordinary
\ncircumstance”. The Supreme Court has ruled on this in two landmark decisions that the aviation lawyer
\nfor the passengers.<\/p>\n
If you experience a flight delay, you need to find out what caused the flight delay. You can ask
\nthe staff. This information can be important later when you need to make a claim against the airline, so we
\nwe also recommend that you get the reason in writing.<\/p>\n
You must be min. 3 hours late to be eligible for flight compensation.<\/p>\n
If you have a journey with a stopover(s), the decisive factor is when you arrive at the final destination.
\nThe time when at least one of the aircraft doors opens is considered the time of arrival, provided that
\nis also when passengers are allowed to leave the aircraft.<\/p>\n
It may make sense to secure proof of the time of arrival by – for example – filming from the plane when the doors
\nopen.<\/p>\n