Your boarding pass is sufficient documentation
The European Court of Justice has just ruled that it is sufficient to present your boarding pass to claim flight compensation.
The ruling states that passengers who are in possession of a boarding pass “are deemed to have a ‘confirmed reservation’ within the meaning of Article 2(g) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to air passengers in the event of denied boarding and of cancellation or long delay of flights.”
The case concerns passengers who purchased a charter flight to Tenerife (Spain) and were delayed for more than 22 hours on their return flight.
When the passengers claimed flight compensation from the airline, the airline denied the claim as the passengers no longer had their flight tickets (but only their boarding passes).
The European Court of Justice has now ruled that the airline cannot require you to provide your flight ticket when you claim flight compensation – your boarding pass is sufficient proof that you had a ticket for the flight.
