Airfare reimbursement

Check your compensation claim

Airfare reimbursement

If the airline cancels your flight and you decline a re-routing, the airline must refund the full purchase price of the ticket. You must receive the money within a week.

You are not obliged to accept a voucher or other voucher, but can claim the money back in cash.

You are the one who must receive the money. Even if you have purchased the trip from a ticket broker such as Flybillet.dk, Kiwi.com or similar. Here you can read about the latest judgments we have won in the high courts regarding this.

If you buy new tickets from another airline and the new tickets are more expensive than the original ones, you can claim the difference.

Fill out the form to find out if you are entitled to a refund and/or compensation. We will respond within 24 hours (Sunday-Thursday).

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Flight compensation size

The amount of compensation depends on the final destination.

If your trip from Denmark goes to e.g. Crete, Mallorca or Malaga (or the opposite direction), you are entitled to approximately DKK 2,985 (equivalent to 400 Euro). If your trip goes further afield – for example, to Thailand, Dubai or Mexico – you are entitled to approximately DKK 4,500 (equivalent to EUR 600).

For shorter journeys within the EU – for example to Nice or London – the compensation claim is approx. 1,865 kr. (equivalent to 250 Euro).

The amounts are per person, so for example, if four of you are traveling to Mallorca together, your combined claim is almost 12,000 kr.

A child is also entitled to compensation, even if the full price of the flight ticket has not been paid. An infant without a seat of its own is entitled to compensation if it is listed in a confirmed reservation (e.g. the parents’ flight ticket) and if it is not traveling for free. According to case law, it is sufficient that an “infant supplement” (or similar) of a few hundred kroner has been paid.

Fill out the form to find out if you are entitled to compensation. We’ll get back to you within 24 hours (Sunday-Thursday).

Remember that your claim is only time-barred after 3 years. This means that we can also help you with the delay you experienced in 2021, for example.

What our customers say

Safe helpSafe to get help from a lawyer. Got compensation and compensation for new airline tickets. Highly recommended 🙂   Christina
Christina
Compensated customer
Case won against RyanairOur flight from London was canceled and Ryanair never responded when we wrote to them. The airline lawyer took them to court and we won the case. Thank you, we couldn’t have done it without your help.
Alice og Svend-Erik
Compensated customer
Great legal adviceVery professional and knowledgeable legal help and easy to get help from there. The case was handled properly from start to finish.
Michela Lykke Juul Tyron
Compensated customer
Really good serviceGreat service from start to finish. For me, it was a huge help. I would probably like to be able to do it myself, but it’s great that money just comes into my account without me doing anything.
Mie Mogensen
Compensated customer
Exceptionally good case managementThe airline lawyer stuck to the claim for compensation all the way through the legal system and won the case.
Jesper Theil Nielsen
Compensated customer

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