Rescheduling your trip

The Air Regulation aims to ensure that the needs of passengers waiting for a delayed flight or a re-routing are adequately addressed.

Check your compensation claim

Rescheduling your trip

In the event of a flight cancellation, you have some rights. For example, according to Article 8 of the Air Regulation, you have the right to choose whether you want your flight ticket to be refunded or re-routed.

If you choose to have your flight ticket refunded, this must be done within 7 days.

If you choose re-routing, the airline is obliged to re-route you under comparable transport conditions to your final destination.

Rebooking must be done at the earliest opportunity, which means that the airline must – if necessary – book you on another airline (if that is the fastest way to get there). In other words, you shouldn’t have to wait for one of the airline’s own flights if another airline can get you there earlier.

The airline is not fulfilling its obligations under the Air Regulation. The airline is not fulfilling its obligations under the Airline Regulation by sending you a link to the airline’s own website where you can search for new tickets yourself.

If the airline offers you re-routing to your final destination on an alternative flight, the compensation you may be entitled to may be reduced by 50% if the re-routing means that the arrival time does not exceed the scheduled arrival time of the originally booked flight

  • By 2 hours for all flights of 1,500 km or less,
  • By 3 hours for all intra-EU flights of more than 1,500 km and for all other flights of 1,500-3,500 km; or
  • By 4 hours for all flights that do not fall under the above.

If you’re currently on hold, you can read more about your rights here.

Denmark’s ONLY law firm specializing in air passenger rights

This is your guarantee for competent, efficient and safe handling of your case

No cure, no pay

If you don’t get paid, we don’t get paid!

More than 40,000 litigation cases

More than 10 years of experience

More than 95% success rate

Create your case

What our customers say

Safe helpSafe to get help from a lawyer. Got compensation and compensation for new airline tickets. Highly recommended 🙂   Christina
Christina
Compensated customer
Case won against RyanairOur flight from London was canceled and Ryanair never responded when we wrote to them. The airline lawyer took them to court and we won the case. Thank you, we couldn’t have done it without your help.
Alice og Svend-Erik
Compensated customer
Great legal adviceVery professional and knowledgeable legal help and easy to get help from there. The case was handled properly from start to finish.
Michela Lykke Juul Tyron
Compensated customer
Really good serviceGreat service from start to finish. For me, it was a huge help. I would probably like to be able to do it myself, but it’s great that money just comes into my account without me doing anything.
Mie Mogensen
Compensated customer
Exceptionally good case managementThe airline lawyer stuck to the claim for compensation all the way through the legal system and won the case.
Jesper Theil Nielsen
Compensated customer

Write to us

33433333