What to do if your flight is canceled
If your flight is canceled and there are less than 2 weeks until your scheduled departure, you should:
- Ask for an explanation of WHY your flight has been canceled, in writing if possible. This will be valuable later when you need to apply for compensation or reimbursement;
- If the airline offers you a re-routing, ask for the offer in writing (even if you decline the offer). You are rarely obliged to wait for days to get to your destination.
If the airline does not automatically reimburse the expenses it is obliged to reimburse and/or if you do not receive flight compensation, you can contact the airline yourself and request it.
If you want to avoid the hassle – or if the airline rejects your claim – you can also file your case at the Flight attorney.
We would be happy to help you with your compensation or reimbursement claim.

How much can I get in flight compensation?
Compensation is a form of compensation for the flight cancellation.
You are entitled to either DKK 1,865 (250 Euro), DKK 2,985 (400 Euro) or DKK 4,500 (600 Euro) in compensation if your flight is canceled. This applies regardless of where or from whom you purchased your flight tickets. You are also entitled to flight compensation if you have purchased a charter trip or other package tour.
The decisive factor in determining how much flight compensation you are entitled to is the destination – the longer the flight, the greater the compensation. For example, if you are traveling from Denmark to Crete, Mallorca or Malaga (or the opposite direction), you are entitled to approximately DKK 2,985 (equivalent to 400 Euro).
Whether your flight is canceled due to weather or an airline strike, we can help you get compensation.
Compensation for expenses related to cancellation
If the airline cancels your flight and you decline a re-routing, the airline must refund the full purchase price of the ticket. You must receive the money within a week.
If you buy new tickets yourself with another airline and the new tickets are more expensive than the original ones, you can claim the difference.
If the airline does not provide you with reasonable meals, you can buy food and drinks in reasonable quantities and subsequently claim a refund from the airline.
REMEMBER to keep all receipts for your expenses. And remember that the receipts must show what was purchased and when.
The airline is not obliged to cover beer, wine and spirits – not even in connection with meals.

Denmark’s ONLY law firm specializing in air passenger rights
This is your guarantee for competent, efficient and safe handling of your case
No cure, no pay
If you don’t get paid, we don’t get paid!
More than 40,000 litigation cases
More than 10 years of experience