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Was Jettime delayed?
Flight compensation from Jettime for delay due to illness?
In January 2025, a Jettime flight from Stockholm bound for Gran Canaria was forced to land at Billund Airport.
The reason for the “safety landing” was – according to Jettime – that the plane’s first officer (co-pilot) had caught a cold and that Jettime had chosen to replace the first officer.
As a result, Jettime’s passengers were delayed for approximately 2 hours and 40 minutes.
It is not an “extraordinary circumstance” if one of the flight attendants or pilots falls ill before (or during) a flight, and therefore the airline is generally obliged to pay flight compensation if a long delay occurs as a result.
However, according to the Air Regulation (EC) 261/2004 and the judgments issued pursuant to it, passengers are only entitled to flight compensation for delays if the delay is at least 3 hours. 3 hours. This means that the guests who were traveling from Stockholm to Gran Canaria are not entitled to flight compensation from Jettime in this specific situation.
How to get flight compensation from Jettime
No cure, no pay
At Flyadvokaten we offer NO CURE, NO PAY. This means that we only get paid if we succeed in getting you compensation from Jettime. In other words, leaving the work to us is risk-free for you.
Flyadvokaten is the only law firm in Denmark that specializes in air passenger rights. We know the rules and can also help you get compensation from Jettime for canceled flights or flights that are delayed 3 hours or more.
Replacement from Jettime?
Contact us if you want an assessment of whether you are entitled to flight compensation from Jettime. Already in 2017, we led (and won) the first case in the Danish High Courts regarding pilots’ illness, and we also have extensive experience with such cases.
You can also read more about your rights here:
Reimbursement & compensation for canceled flights
About Jettime
Jettime is a Danish-owned airline that has existed since 2020.
The company flies charter flights for e.g. TUI and has bases in Denmark, Sweden and Finland. The airline has approximately 10 aircraft – all Boeing 737-700 and 737-800, with room for 148 and 189 passengers respectively.
From 2006-2020 there was an airline with the same name. It went bankrupt in 2020 due to the Covid-19 pandemic.
Denmark’s ONLY law firm specializing in air passenger rights
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No cure, no pay
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