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Rules about delayed flights with Thai Airways
When does the Airline Regulation apply?
Luckily, you have some rights under the Air Regulation. Regulation (EC) 261/2004 if your Thai Airways flight is delayed for 3 hours or more.
However, as Thai Airways is not a European airline, your right to flight compensation depends on the delay occurring from an airport in Europe.
If you are delayed on your return flight from Phuket, for example, you are not covered by the Air Regulation, and therefore you are not entitled to flight compensation in such a situation, unfortunately.
What happens if you miss your flight during a stopover?
If you’re only traveling on one flight on your trip, it might be more obvious that you’re entitled to compensation if your Thai Airways flight from Copenhagen is (very) delayed.
However, you are also entitled to flight delay compensation if you have a stopover and the delay is only short, but means you miss your connecting flight. What matters is when you arrive at your final destination.
For example, you could be traveling with Thai Airways from Copenhagen to Stockholm, and from there with Thai Airways (or another airline) to Bangkok.
If your flight from Copenhagen to Stockholm with Thai Airways is delayed by 1 hour, so that you miss your flight to Bangkok and arrive in Bangkok 6 hours late, you are entitled to flight compensation from Thai Airways.
How to get flight compensation from Thai Airways
You can start your case against Thai Airways by uploading your flight tickets on our website.
You are also welcome to call us at +45 33 43 33 33 or send us an email mail@flyadvokaten.com.
If Thai Airways has given you a reason for the cancellation, delay or denied boarding, we’d love to hear it.
Denmark’s only aviation lawyer
Flyadvokaten is a law firm, which sets us apart from other providers of help with flight compensation claims. Still, our prices match those you can find elsewhere, and we also offer NO CURE, NO PAY.
In other words, our assistance is free of charge if we don’t win your case against Thai Airways.
Our flight lawyers have more than 10 years of experience with flight compensation cases and have helped more than 150,000 passengers.
What’s more, we’re the only law firm in Denmark that specializes in air passenger rights. We know the rules and can also help you with compensation from Thai Airways.
We’re 100% Danish-owned, and we’re people – not robots – you’re talking to. And we’ll take your case all the way – even to court if necessary. We can do that because we’re a law firm.
Thai Airways and Star Alliance
Thai Airways operates from its main hub at Bangkok’s Suvarnabhumi Airport and currently serves 51 international and 10 domestic destinations with a fleet of 79 aircraft from both Boeing and Airbus. The plan is to have a fleet of 143 aircraft by 2029.
Thai Airways operates one daily flight from Copenhagen to Bangkok. During the peak winter months, Thai Airways also operates two weekly flights to Phuket.
Thai Airways is one of the founding members of Star Alliance along with SAS, Lufthansa, Thai Airways, United Airlines and Air Canada.
Star Alliance is the world’s largest cooperation of airlines from around the world, with headquarters in Frankfurt am Main, Germany. The alliance was founded in 1997.
The Thair Airways logo depicts a “jumpee” in the colors purple, magenta (pink) and gold. The logo incorporates elements of traditional Thai imagery, the gold of temples, and the rich colors of tropical orchids and Thailand’s lustrous silks.
Denmark’s ONLY law firm specializing in air passenger rights
This is your guarantee of competent, efficient and safe handling of the case
No cure, no pay
If you don’t get paid, neither do we!
More than 40,000 court cases led
More than 10 years of experience
