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Rules about delayed flights with Virgin Atlantic
Does the Air Passenger Duty Regulation apply in the UK?
Virgin Atlantic is not an EU airline (as it is based in the UK), and your entitlement to flight compensation under Regulation (EC) 261/2004 depends on whether the delay originated from an airport inside or outside Europe. Regulation (EC) 261/2004 depends on whether the delay is from an airport inside or outside Europe.
The rules are best explained by example:
If you are delayed on your return flight with Virgin Atlantic from London (which is in a non-EU country), you are not covered by Regulation (EC) 261/2004 and therefore in such a situation you are not entitled to flight compensation from Virgin Atlantic according to this set of rules.
Conversely: If you are delayed on your outbound flight from Billund (located in an EU country) to London, you are covered by Regulation (EC) 261/2004, and are therefore entitled to flight compensation from Virgin Atlantic according to this set of rules.
If you travel from Billund to London with e.g. SAS, you are covered by Regulation (EC) 261/2004 on both outbound and return flights, as SAS is an EU airline.
“UK 261”
When the UK left the European Union in 2020, many feared they would lose their rights in case of flight delays, cancellations and overbooking.
The truth is, however, not much has changed – at least not for Brits.
The UK government has implemented the majority of Regulation (EC) 261/2004 into UK law through the Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019, which brings what is effectively “UK261” into force.
Admittedly, a small number of changes have been made to the wording of Regulation (EC) 261/2004 as it applies in the UK to ensure that it operates effectively despite the UK no longer being an EU Member State.
In addition, the compensation amounts are stated in British Pounds (“GBP”), with the 250 Euro becoming 220 GBP, the 400 Euro becoming 350 GBP and the 600 Euro becoming 520 GBP.
However, with “UK261”, the rules in the EU and the UK are more or less the same. The implementation also includes rights created by previous EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to be binding on lower UK courts.
How to get flight compensation from Virgin Atlantic
You can start your case against Virgin Atlantic by uploading your flight tickets on our website.
You are also welcome to call us on +45 33 43 33 33 or send us an email mail@flyadvokaten.com.
We are 100% Danish-owned, and with us, it’s people – not robots – you’re talking to.
Flyadvokaten is a law firm, which sets us apart from other providers of help with flight compensation claims. Still, our prices match those you can find elsewhere and we also offer NO CURE, NO PAY.
In other words, our assistance is free for you if we do not win your case against Virgin Atlantic.
Our flight lawyers have more than 10 years of experience with flight compensation cases and have helped more than 150,000 passengers.
What’s more, we’re the only law firm in Denmark that specializes in air passenger rights. We know the rules and can also help you with compensation from Virgin Atlantic.
About Virgin Atlantic
Virgin Atlantic is a British airline founded in 1984 by British entrepreneur Sir Richard Branson.
The company is known for its innovative approach to aviation and vibrant branding that sets it apart from many of the traditional airlines. Virgin Atlantic is headquartered in Crawley, UK, and operates primarily from London Heathrow, London Gatwick and Manchester.
Virgin Atlantic offers flights to more than 30 destinations, including popular locations in North America, the Caribbean, Africa, Asia and Europe.
The fleet consists of modern aircraft including the Airbus A330, Airbus A350 and Boeing 787. The aircraft are designed with a focus on comfort, technology and efficiency. Virgin Atlantic is known for offering a more personalized and informal onboard experience, and their Upper Class (business class) is particularly popular as it offers luxurious seats, privacy and an exclusive lounge experience.
Virgin Atlantic is not a member of any major airline alliance such as Star Alliance or Oneworld, but Virgin Atlantic has cooperation agreements with several airlines, including Delta Air Lines, which has a significant stake in Virgin Atlantic.
One of the distinguishing features of Virgin Atlantic is its unique and colorful branding, which also stands out in the aviation industry.
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